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Red-hot customers : how to get them, how to keep them / by Paul S. Goldner. by
Edition: 1st ed.
Language: English Worcester, Massachusetts : Chandler House Press, 1999
Availability: Items available for loan: Chanakya University Knowledge Centre (1)Call number: 658.812 GOL.

The trusted advisor / by David H. Maister, Charles H. Green and Robert M. Galford by New York : The Free Press, ©2000
Availability: Items available for loan: Chanakya University Knowledge Centre (1)Call number: 658.46 MAI.

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