The trusted advisor / by David H. Maister, Charles H. Green and Robert M. Galford
New York : The Free Press, ©2000Description: xiii, 240 p. ; 23 cmISBN:- 9780743204149 (hbd)
- 658.46 MAI
Item type | Current library | Home library | Collection | Call number | Status | Date due | Barcode | |
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Chanakya University Knowledge Centre Chanakya University Knowledge Centre | Chanakya University Knowledge Centre | Chanakya University | 658.46 MAI (Browse shelf(Opens below)) | Available | CU12408 |
The Trusted Advisor, by David Maister, Charles Green, and Robert Galford, explores the crucial role of trust in professional relationships, particularly for consultants, advisors, and anyone in a service-oriented role. The book emphasizes that technical expertise is not enough; building trust is essential for success. It provides a framework for developing trust-based relationships with clients, focusing on understanding their needs, demonstrating reliability, and fostering genuine connection.
English
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