TY  - BOOK
AU  - Valerie A Zeithamal 
AU  - Mary Jo Bitner
TI  - Services Marketing:Integrating Customer Focus Accross the Firm
SN  - 9789353160777
U1  - 658.82 ZEI 
PY  - 2022///
CY  - India
PB  - Mc Graw Hill
KW  - Servi Ces
N1  - MIR No:315
ER  -