Valerie A Zeithamal  <br/><br/>
Services Marketing:Integrating Customer Focus Accross the Firm 

 - 7th ed. 
 - India  Mc Graw Hill  2022 
 - 582p. 
<br/><br/> MIR No:315 
<br/><br/><label>ISBN: </label>9789353160777 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Servi Ces
<br/><br/><label>Dewey Class. No.: </label>658.82 ZEI